Owner complaint 11760138: JEEP COMPASS 2018

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Aug 27, 2026
Manufacturer: Chrysler (FCA US, LLC)
NHTSA ID: 11760138
Applies to, as stated by NHTSA: JEEP COMPASS 2018
Component, as stated by NHTSA: EQUIPMENT:ELECTRICAL:INFOTAINMENT

Text of the owner complaint

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the infotainment center display intermittently was distorted, flashed on and off, and independently initiated calls; the contact stated that the failure occurred every time the temperature was warm and/or hot outside and inside of the vehicle and that when the air conditioner was on and/or it was cold ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-03-11
Mileage reported: 160000

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Aug 27, 2026.

For the 2022 Jeep Wrangler

Unlimited Rubicon 4xe

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 18%
Interrupt probability: 17%

Importance to this owner: 0.3 of 4, none
Vehicle area the notice is about: Infotainment

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 174 ms from 1,711 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2022 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	18%	17%	Ignored
2%	21%	14%	Ignored
1%	12%	13%	Ignored
1%	10%	12%	Ignored
1%	13%	14%	Ignored
1%	15%	13%	Ignored
1%	13%	13%	Ignored
1%	11%	12%	Ignored
1%	9%	12%	Ignored
1%	16%	14%	Ignored
1%	11%	13%	Ignored
1%	10%	13%	Ignored
1%	12%	11%	Ignored
1%	12%	14%	Ignored
1%	11%	14%	Ignored
1%	14%	12%	Ignored

Select a vehicle to see its attention and interrupt figures above.