Owner complaint 11760346: TOYOTA GRAND HIGHLANDER 2024

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Aug 28, 2026
Manufacturer: Toyota Motor Corporation
NHTSA ID: 11760346
Applies to, as stated by NHTSA: TOYOTA GRAND HIGHLANDER 2024
Component, as stated by NHTSA: FUEL/PROPULSION SYSTEM

Text of the owner complaint

I currently own a 2024 Toyota Grand Highlander with the 2.4L turbo engine, which I purchased in July 2023. I have been experiencing a strong gasoline/fuel smell coming from the vehicle. I took the vehicle to Fox Toyota in El Paso for inspection. According to the dealership, the smell was caused by the gasoline I was using and they stated that the fuel contained too much ethanol. However, the ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-22

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Aug 28, 2026.

For the 2024 Toyota Tacoma

TRD Off-Road Double Cab

Ignored

Relevance of 4% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 4%
Attention: 31%
Interrupt probability: 27%

Importance to this owner: 0.5 of 4, minor
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 127 ms from 1,836 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2024 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
4%	31%	27%	Ignored
2%	34%	31%	Ignored
1%	16%	17%	Ignored
1%	18%	18%	Ignored
1%	19%	22%	Ignored
1%	19%	17%	Ignored
1%	19%	18%	Ignored
1%	23%	24%	Ignored
1%	13%	14%	Ignored
1%	27%	21%	Ignored
1%	19%	20%	Ignored
1%	15%	13%	Ignored
1%	16%	17%	Ignored
1%	22%	22%	Ignored
1%	21%	20%	Ignored
1%	21%	17%	Ignored

Select a vehicle to see its attention and interrupt figures above.