Owner complaint 11761620: TOYOTA HIGHLANDER 2021

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 2, 2026
Manufacturer: Toyota Motor Corporation
NHTSA ID: 11761620
Applies to, as stated by NHTSA: TOYOTA HIGHLANDER 2021
Component, as stated by NHTSA: POWER TRAIN

Text of the owner complaint

The transmission whining started 70,000 miles and it is progressively gotten worse, there has been some sudden shifting at times. The manufacturer has known about this 8 speed transmission. Problem since 2017 and they haven’t done anything to improve it. Isn’t is something that the warranty only covers the drivetrain and. Transmission till 60,000. And know they are telling us that we have to pay ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-05-30

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 2, 2026.

For the 2023 Toyota Camry

Ignored

Relevance of 11% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 11%
Attention: 37%
Interrupt probability: 32%

Importance to this owner: 1.2 of 4, minor
Vehicle area the notice is about: Transmission

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 129 ms from 1,754 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
11%	37%	32%	Ignored
11%	36%	35%	Ignored
3%	17%	21%	Ignored
2%	18%	24%	Ignored
2%	18%	20%	Ignored
2%	22%	22%	Ignored
2%	14%	18%	Ignored
2%	25%	23%	Ignored
2%	20%	19%	Ignored
1%	10%	15%	Ignored
1%	12%	21%	Ignored
1%	13%	18%	Ignored
1%	13%	20%	Ignored
1%	10%	20%	Ignored
1%	13%	20%	Ignored
1%	15%	19%	Ignored

Select a vehicle to see its attention and interrupt figures above.