Owner complaint 11761711: TESLA MODEL X 2020

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 2, 2026
Manufacturer: Tesla, Inc.
NHTSA ID: 11761711
Applies to, as stated by NHTSA: TESLA MODEL X 2020
Component, as stated by NHTSA: UNKNOWN OR OTHER

Text of the owner complaint

On September 2, 2026 at 2:25 PM, my 2020 Tesla Model X Performance was operating under Tesla Smart Summon in a parking lot in Carrollton, Texas. I was outside the vehicle, maintained a clear line of sight at all times, and actively supervised the vehicle through the Tesla mobile app. No one was inside the Tesla. While Smart Summon was pulling the vehicle out of a parking space and turning into ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-09-02

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 2, 2026.

For the 2024 Tesla Model X

Plaid

Ignored

Relevance of 21% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 21%
Attention: 60%
Interrupt probability: 44%

Importance to this owner: 1.5 of 4, worth knowing
Vehicle area the notice is about: Safety

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 138 ms from 1,678 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
YesNHTSA names this model (listed as MODEL X)
NoNHTSA lists model year 2024 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
21%	60%	44%	Ignored
1%	11%	15%	Ignored
1%	11%	17%	Ignored
1%	19%	18%	Ignored
1%	19%	19%	Ignored
1%	14%	16%	Ignored
1%	16%	18%	Ignored
1%	12%	13%	Ignored
1%	20%	18%	Ignored
1%	13%	13%	Ignored
1%	15%	17%	Ignored
1%	16%	16%	Ignored
1%	13%	15%	Ignored
1%	22%	18%	Ignored
1%	12%	14%	Ignored
1%	13%	13%	Ignored

Select a vehicle to see its attention and interrupt figures above.