Owner complaint 11762140: VOLVO EX90 2025

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 4, 2026
Manufacturer: Volvo Car USA, LLC
NHTSA ID: 11762140
Applies to, as stated by NHTSA: VOLVO EX90 2025
Component, as stated by NHTSA: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM

Text of the owner complaint

Failure of the onboard AC charging component, known as the Grid to High Voltage Converter A (GHCA) or onboard charger module. This vehicle would not charge on AC current, but could only be charged on DC current. This is a safety issue, as you may get stranded without access to a DC capable charger, since AC is the primary source for a majority of EV owners. Problem has been confirmed by the ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-29

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 4, 2026.

For the 2021 BMW X5

xDrive45e

Ignored

Relevance of 3% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 3%
Attention: 26%
Interrupt probability: 23%

Importance to this owner: 1.0 of 4, minor
Vehicle area the notice is about: Charging

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 116 ms from 1,649 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2021 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
3%	26%	23%	Ignored
2%	18%	17%	Ignored
2%	25%	25%	Ignored
2%	24%	24%	Ignored
2%	21%	21%	Ignored
2%	20%	20%	Ignored
1%	11%	14%	Ignored
1%	9%	17%	Ignored
1%	12%	10%	Ignored
1%	9%	13%	Ignored
1%	14%	17%	Ignored
1%	8%	12%	Ignored
1%	10%	12%	Ignored
1%	11%	11%	Ignored
1%	10%	15%	Ignored
1%	9%	12%	Ignored

Select a vehicle to see its attention and interrupt figures above.