Owner complaint 11762166: TESLA MODEL Y 2021

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 4, 2026
Manufacturer: Tesla, Inc.
NHTSA ID: 11762166
Applies to, as stated by NHTSA: TESLA MODEL Y 2021
Component, as stated by NHTSA: STEERING

Text of the owner complaint

The electronic power steering (EPAS) system/steering gear malfunctioned. Tesla diagnosed fault code EPAS3P_A072_mot and recommended replacement of the steering gear/rack, part number 1188832-00-B. The vehicle is currently available for inspection upon request. If the steering gear is replaced, I will request that the failed component be retained or otherwise made available for inspection if ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-25

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 4, 2026.

For the 2024 Tesla Model X

Plaid

Ignored

Relevance of 4% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 4%
Attention: 29%
Interrupt probability: 33%

Importance to this owner: 0.7 of 4, minor
Vehicle area the notice is about: Steering

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 118 ms from 1,899 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2024 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
4%	29%	33%	Ignored
2%	25%	31%	Ignored
1%	13%	22%	Ignored
1%	15%	22%	Ignored
1%	16%	20%	Ignored
1%	17%	23%	Ignored
1%	19%	26%	Ignored
1%	13%	21%	Ignored
1%	21%	26%	Ignored
1%	16%	24%	Ignored
1%	17%	24%	Ignored
1%	14%	19%	Ignored
1%	14%	21%	Ignored
1%	19%	25%	Ignored
1%	19%	29%	Ignored
1%	15%	20%	Ignored

Select a vehicle to see its attention and interrupt figures above.