Owner complaint 11762621: TOYOTA RAV4 2020

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 7, 2026
Manufacturer: Toyota Motor Corporation
NHTSA ID: 11762621
Applies to, as stated by NHTSA: TOYOTA RAV4 2020
Component, as stated by NHTSA: STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Text of the owner complaint

cracking, bending, and failing liftgate hinges and struts.

Date of incident: 2023-06-01

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 7, 2026.

For the 2023 Toyota Camry

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 15%
Interrupt probability: 12%

Importance to this owner: 0.1 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 143 ms from 1,495 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	15%	12%	Ignored
2%	12%	10%	Ignored
2%	13%	12%	Ignored
2%	10%	12%	Ignored
1%	6%	8%	Ignored
1%	7%	10%	Ignored
1%	8%	12%	Ignored
1%	9%	11%	Ignored
1%	8%	9%	Ignored
1%	9%	14%	Ignored
1%	7%	10%	Ignored
1%	7%	9%	Ignored
1%	6%	9%	Ignored
1%	10%	10%	Ignored
1%	7%	9%	Ignored
1%	7%	10%	Ignored

Select a vehicle to see its attention and interrupt figures above.