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Owner complaint 11762842: HONDA HR-V 2019

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA
Sep 8, 2026
Manufacturer
Honda (American Honda Motor Co.)
NHTSA ID
11762842
Applies to, as stated by NHTSA
HONDA HR-V 2019
Component, as stated by NHTSA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL; LANE DEPARTURE: ASSIST; LANE DEPARTURE: WARNING

Text of the owner complaint

Defective front-facing camera located above the rear view mirror, used by several car safety systems, fails intermittently causing the dashboard to emit persistent visual and audio warnings. This is a 2019 HRV-EX with approx. 60,000 miles. It happens most frequently when the car interior is hot. The cacophony is so overwhelming that it distracts from being able to safely operate the vehicle. ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident
2026-08-15
View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 8, 2026.

For the 2023 Honda CR-V

Sport Touring Hybrid

Ignored

Relevance of 9% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance
9%
Attention
39%
Interrupt probability
33%
Importance to this owner
1.5 of 4, worth knowing
Vehicle area the notice is about
Safety

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 154 ms from 1,673 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

  • YesNHTSA names this make
  • NoNHTSA names this model
  • n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

VehicleRelevanceState
9%Ignored
2%Ignored
2%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored
1%Ignored

Select a vehicle to see its attention and interrupt figures above.