Owner complaint 11763297: HONDA PILOT 2021

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 10, 2026
Manufacturer: Honda (American Honda Motor Co.)
NHTSA ID: 11763297
Applies to, as stated by NHTSA: HONDA PILOT 2021
Component, as stated by NHTSA: ELECTRICAL SYSTEM; UNKNOWN OR OTHER

Text of the owner complaint

I am filing this complaint regarding a recurring “Network Communication Lost” issue with my Honda Pilot. I am aware that Honda has issued a recall related to network communication issues; however, when I checked my vehicle’s VIN, it is not included in the recall. My vehicle is experiencing the same network communication problem described in the recall. I am concerned that my vehicle may have the ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-01-01

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 10, 2026.

For the 2023 Honda CR-V

Sport Touring Hybrid

Ignored

Relevance of 3% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 3%
Attention: 30%
Interrupt probability: 29%

Importance to this owner: 0.3 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 144 ms from 1,684 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
3%	30%	29%	Ignored
1%	17%	19%	Ignored
1%	15%	20%	Ignored
1%	15%	19%	Ignored
1%	18%	18%	Ignored
1%	18%	21%	Ignored
1%	18%	20%	Ignored
1%	20%	22%	Ignored
1%	13%	16%	Ignored
1%	14%	19%	Ignored
1%	16%	22%	Ignored
1%	17%	19%	Ignored
1%	20%	19%	Ignored
1%	18%	24%	Ignored
1%	14%	17%	Ignored
1%	15%	17%	Ignored

Select a vehicle to see its attention and interrupt figures above.