Owner complaint 11763739: FREIGHTLINER SPRINTER 2500 2014

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 11, 2026
Manufacturer: Daimler Vans USA, LLC
NHTSA ID: 11763739
Applies to, as stated by NHTSA: FREIGHTLINER SPRINTER 2500 2014
Component, as stated by NHTSA: UNKNOWN OR OTHER

Text of the owner complaint

My vehicle is having massive DPF filter issues I paid for it to be fixed and Mercedes fixed the DEF system under warranty but right before the warranty expired some how the DPF filter "was broke" I feel like Mercedes should have fixed it while it was under warranty but they did not. I asked for a good will repair and they refused. They wanted to charge me $6k for repairs and I could only take it ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 1969-12-31

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 11, 2026.

For the 2019 Ram 2500

Laramie Crew Cab

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 24%
Interrupt probability: 28%

Importance to this owner: 0.4 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 133 ms from 1,744 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2019 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	24%	28%	Ignored
1%	12%	21%	Ignored
1%	14%	24%	Ignored
1%	12%	26%	Ignored
1%	15%	20%	Ignored
1%	15%	27%	Ignored
1%	17%	24%	Ignored
1%	15%	23%	Ignored
1%	14%	23%	Ignored
1%	17%	27%	Ignored
1%	11%	21%	Ignored
1%	12%	23%	Ignored
1%	12%	21%	Ignored
1%	16%	21%	Ignored
1%	14%	29%	Ignored
1%	13%	21%	Ignored

Select a vehicle to see its attention and interrupt figures above.