Owner complaint 11764090: CHRYSLER PACIFICA 2020

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 14, 2026
Manufacturer: Chrysler (FCA US, LLC)
NHTSA ID: 11764090
Applies to, as stated by NHTSA: CHRYSLER PACIFICA 2020
Component, as stated by NHTSA: ELECTRICAL SYSTEM

Text of the owner complaint

I took my 2020 Chrysler Pacifica Hybrid (VIN: [XXX]) to Sames Bastrop Chrysler Dodge Jeep Ram in [XXX], to have Safety Recall 52D performed on the high-voltage battery. Prior to bringing the van in, the vehicle was driving and charging completely normally with no charging errors. Sames performed the recall software update to the Battery Pack Control Module (BPCM) under Recall 52D, but their ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-07-31

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 14, 2026.

For the 2022 Jeep Wrangler

Unlimited Rubicon 4xe

Ignored

Relevance of 4% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 4%
Attention: 41%
Interrupt probability: 52%

Importance to this owner: 1.3 of 4, minor
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 171 ms from 1,964 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2022 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
4%	41%	52%	Ignored
2%	30%	40%	Ignored
2%	29%	40%	Ignored
2%	22%	28%	Ignored
2%	24%	28%	Ignored
1%	20%	32%	Ignored
1%	20%	27%	Ignored
1%	19%	35%	Ignored
1%	25%	35%	Ignored
1%	24%	31%	Ignored
1%	15%	22%	Ignored
1%	23%	32%	Ignored
1%	22%	31%	Ignored
1%	25%	36%	Ignored
1%	22%	32%	Ignored
1%	19%	26%	Ignored

Select a vehicle to see its attention and interrupt figures above.