Owner complaint 11764935: MAZDA CX-9 2018

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 17, 2026
Manufacturer: Mazda Motor Corp.
NHTSA ID: 11764935
Applies to, as stated by NHTSA: MAZDA CX-9 2018
Component, as stated by NHTSA: ENGINE

Text of the owner complaint

While driving at highway speed in heavy rain the oil light suddenly came on followed within 30 seconds by an urgent need to immediately stop the car due to overheating. There was no radiator fluid left due to the sudden and catastrophic structural failure caused by a known manufacturing defect. Mazda calls it csp-11. They did NOT do a recall even though a situation such as this is clearly ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-07
Mileage reported: 124000

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 17, 2026.

For the 2020 Subaru Outback

Premium

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 20%
Interrupt probability: 21%

Importance to this owner: 0.2 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 137 ms from 1,955 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2020 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	20%	21%	Ignored
1%	10%	18%	Ignored
1%	14%	23%	Ignored
1%	14%	24%	Ignored
1%	22%	27%	Ignored
1%	14%	21%	Ignored
1%	16%	21%	Ignored
1%	15%	21%	Ignored
1%	19%	21%	Ignored
1%	23%	27%	Ignored
1%	15%	23%	Ignored
1%	10%	18%	Ignored
1%	20%	24%	Ignored
1%	13%	20%	Ignored
1%	20%	27%	Ignored
1%	20%	26%	Ignored

Select a vehicle to see its attention and interrupt figures above.