Owner complaint 11764961: TOYOTA HIGHLANDER 2020

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 17, 2026
Manufacturer: Toyota Motor Corporation
NHTSA ID: 11764961
Applies to, as stated by NHTSA: TOYOTA HIGHLANDER 2020
Component, as stated by NHTSA: ENGINE; FUEL SYSTEM, GASOLINE; STEERING

Text of the owner complaint

The contact owns a 2020 Toyota Highlander. The contact stated that while driving, the vehicle stalled and abruptly stopped in traffic at a traffic light. The driver exited the vehicle. The vehicle failed to restart, and the steering wheel was inoperable. The contact was concerned the vehicle might move forward. The check engine warning light was flashing, and the message “High Power Consumption” ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-09-14
Mileage reported: 29296

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 17, 2026.

For the 2023 Toyota Camry

Ignored

Relevance of 3% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 3%
Attention: 41%
Interrupt probability: 26%

Importance to this owner: 0.4 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 161 ms from 1,739 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
3%	41%	26%	Ignored
2%	21%	17%	Ignored
2%	22%	14%	Ignored
2%	23%	20%	Ignored
1%	15%	15%	Ignored
1%	18%	18%	Ignored
1%	19%	22%	Ignored
1%	19%	17%	Ignored
1%	20%	16%	Ignored
1%	26%	20%	Ignored
1%	20%	17%	Ignored
1%	26%	18%	Ignored
1%	16%	15%	Ignored
1%	15%	16%	Ignored
1%	18%	16%	Ignored
1%	20%	20%	Ignored

Select a vehicle to see its attention and interrupt figures above.