Owner complaint 11765091: FORD EXPLORER 2021

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 17, 2026
Manufacturer: Ford Motor Company
NHTSA ID: 11765091
Applies to, as stated by NHTSA: FORD EXPLORER 2021
Component, as stated by NHTSA: ENGINE

Text of the owner complaint

I had a very serious safety failure of my 2021 Ford explorer. On Monday, XXX my 2021 Explorer suffered an unprompted, catastrophic failure matching recall 26S48, but Ford is denying coverage based on build dates. After driving roughly 35mph, pressing the brake, and nearing a stop sign, the explorer put itself into park. The engine compartment made noises and the vehicle continued to roll until ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-09-14

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 17, 2026.

For the 2022 Ford F-150

Lariat SuperCrew

Ignored

Relevance of 3% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 3%
Attention: 31%
Interrupt probability: 39%

Importance to this owner: 0.5 of 4, minor
Vehicle area the notice is about: Transmission

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 139 ms from 1,796 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2022 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
3%	31%	39%	Ignored
2%	27%	35%	Ignored
2%	20%	28%	Ignored
2%	22%	28%	Ignored
2%	21%	28%	Ignored
1%	14%	23%	Ignored
1%	24%	35%	Ignored
1%	17%	26%	Ignored
1%	21%	26%	Ignored
1%	17%	24%	Ignored
1%	28%	39%	Ignored
1%	17%	26%	Ignored
1%	14%	24%	Ignored
1%	21%	30%	Ignored
1%	17%	30%	Ignored
1%	21%	34%	Ignored

Select a vehicle to see its attention and interrupt figures above.