Owner complaint 11765169: DODGE JOURNEY 2020

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 18, 2026
Manufacturer: Chrysler (FCA US, LLC)
NHTSA ID: 11765169
Applies to, as stated by NHTSA: DODGE JOURNEY 2020
Component, as stated by NHTSA: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Text of the owner complaint

My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been released. The dealer nevertheless offered a customer-paid camera replacement and ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2025-10-01

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 18, 2026.

For the 2023 Toyota Camry

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 21%
Interrupt probability: 23%

Importance to this owner: 0.1 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 149 ms from 1,811 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	21%	23%	Ignored
2%	14%	20%	Ignored
2%	20%	22%	Ignored
2%	17%	21%	Ignored
1%	11%	19%	Ignored
1%	12%	21%	Ignored
1%	11%	22%	Ignored
1%	14%	23%	Ignored
1%	14%	19%	Ignored
1%	10%	18%	Ignored
1%	18%	25%	Ignored
1%	11%	21%	Ignored
1%	11%	19%	Ignored
1%	11%	20%	Ignored
1%	15%	19%	Ignored
1%	13%	19%	Ignored

Select a vehicle to see its attention and interrupt figures above.