Owner complaint 11765403: BMW X4 2025

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 18, 2026
Manufacturer: BMW of North America, LLC
NHTSA ID: 11765403
Applies to, as stated by NHTSA: BMW X4 2025
Component, as stated by NHTSA: UNKNOWN OR OTHER

Text of the owner complaint

The starter needs to be replaced. An appointment was made with the dealership. I took my car with the understanding that the part was there and it would be replaced. BMW kept my car for 24 hours. The next day I was informed that they in fact, did not have the part and they have no ETA of when the part would be available. I'm told that the car could actually spontaneously combust into fire and to ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-25

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 18, 2026.

For the 2021 BMW X5

xDrive45e

Ignored

Relevance of 4% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 4%
Attention: 46%
Interrupt probability: 48%

Importance to this owner: 0.4 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 142 ms from 1,662 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2021 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
4%	46%	48%	Ignored
1%	17%	24%	Ignored
1%	14%	25%	Ignored
1%	14%	27%	Ignored
1%	20%	26%	Ignored
1%	14%	22%	Ignored
1%	25%	37%	Ignored
1%	17%	27%	Ignored
1%	23%	34%	Ignored
1%	18%	33%	Ignored
1%	16%	28%	Ignored
1%	15%	25%	Ignored
1%	29%	44%	Ignored
1%	17%	28%	Ignored
1%	18%	32%	Ignored
1%	16%	23%	Ignored

Select a vehicle to see its attention and interrupt figures above.