Owner complaint 11766326: HIGHLAND RIDGE FW HIGHLANDER 2019

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 23, 2026
Manufacturer: Highland Ridge RV
NHTSA ID: 11766326
Applies to, as stated by NHTSA: HIGHLAND RIDGE FW HIGHLANDER 2019
Component, as stated by NHTSA: POWER TRAIN:AXLE ASSEMBLY; STRUCTURE:FRAME AND MEMBERS

Text of the owner complaint

The contact owns a 2019 Highland Ridge Highland RV. The contact stated that while driving 60 MPH and hauling the travel trailer, the axle weld and frame fractured. The contact was unable to pull the trailer. The contact stated that the road was bumpy while driving. The vehicle was towed. There was a fire within the axle three years prior. Lippert Industries, the manufacturer, was contacted by ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-18

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 23, 2026.

For the 2019 Ram 2500

Laramie Crew Cab

Ignored

Relevance of 4% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 4%
Attention: 44%
Interrupt probability: 35%

Importance to this owner: 0.8 of 4, minor
Vehicle area the notice is about: Drivetrain

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 166 ms from 1,649 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2019 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
4%	44%	35%	Ignored
2%	24%	22%	Ignored
1%	11%	15%	Ignored
1%	16%	19%	Ignored
1%	15%	17%	Ignored
1%	18%	16%	Ignored
1%	18%	20%	Ignored
1%	12%	14%	Ignored
1%	16%	19%	Ignored
1%	13%	19%	Ignored
1%	17%	18%	Ignored
1%	14%	18%	Ignored
1%	12%	13%	Ignored
1%	13%	15%	Ignored
1%	13%	17%	Ignored
1%	14%	13%	Ignored

Select a vehicle to see its attention and interrupt figures above.