Owner complaint 11766482: AUDI Q5 2018

Owner complaint, unverified, from NHTSA Owner Complaints

Published by NHTSA: Sep 23, 2026
Manufacturer: Volkswagen Group of America, Inc.
NHTSA ID: 11766482
Applies to, as stated by NHTSA: AUDI Q5 2018
Component, as stated by NHTSA: ELECTRICAL SYSTEM

Text of the owner complaint

I have a 2018 Audi Q5, VIN [XXX]. I am reporting a water intrusion/electrical defect involving the rear trunk area and the Comfort Control Module. My vehicle is within the model range affected by the water-intrusion recall 90S9. I want Audi to investigate whether the water intrusion that damaged my vehicle is related to the recall or a known manufacturing defect, and I am requesting that Audi ...

An excerpt. Owner complaints are written by members of the public, so this site shows the opening only. Jev was given the whole report, and the whole report is on NHTSA's record.

Date of incident: 2026-08-23

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the owner complaint dated Sep 23, 2026.

For the 2021 BMW X5

xDrive45e

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 22%
Interrupt probability: 19%

Importance to this owner: 0.1 of 4, none
Vehicle area the notice is about: None

This owner complaint does not appear to warrant attention for this vehicle. Owner complaints are unverified reports.

Decided by jev-1.13.0 in 140 ms from 1,671 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

NoNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2021 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	22%	19%	Ignored
1%	15%	18%	Ignored
1%	13%	19%	Ignored
1%	15%	23%	Ignored
1%	20%	21%	Ignored
1%	17%	21%	Ignored
1%	16%	20%	Ignored
1%	12%	16%	Ignored
1%	20%	23%	Ignored
1%	14%	19%	Ignored
1%	14%	20%	Ignored
1%	17%	18%	Ignored
1%	23%	21%	Ignored
1%	15%	24%	Ignored
1%	13%	22%	Ignored
1%	15%	21%	Ignored

Select a vehicle to see its attention and interrupt figures above.