Service bulletin SSM 55131

Manufacturer communication, from NHTSA Manufacturer Communications

Published by NHTSA: Sep 2, 2026
Manufacturer: FORD
NHTSA ID: 11036601
NHTSA category: Service Bulletin/Repair Instructions
Applies to, as stated by NHTSA: FORD EXPEDITION 2025-2026; FORD EXPLORER 2026; FORD F-150 2024-2026; FORD MUSTANG MACH E 2026; LINCOLN AVIATOR 2026; LINCOLN NAUTILUS 2024-2026; LINCOLN NAVIGATOR 2025-2026
Component, as stated by NHTSA: ELECTRICAL SYSTEM; UNKNOWN OR OTHER; VEHICLE SPEED CONTROL

Text of the manufacturer communication

Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal

Manufacturer document number: SSM 55131
Date of the communication: 2026-08-27

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the manufacturer communication dated Sep 2, 2026.

For the 2023 Ford Mustang Mach-E

GT, extended range

Ignored

Relevance of 34% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 34%
Attention: 50%
Interrupt probability: 37%

Importance to this owner: 1.6 of 4, worth knowing
Vehicle area the notice is about: Safety

This manufacturer communication does not appear to warrant attention for this vehicle.

Decided by jev-1.13.0 in 128 ms from 1,892 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make

YesNHTSA names this model (listed as MUSTANG MACH E)

NoNHTSA lists model year 2023 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
34%	50%	37%	Ignored
33%	55%	35%	Ignored
3%	7%	8%	Ignored
1%	5%	5%	Ignored
1%	4%	5%	Ignored
1%	6%	6%	Ignored
1%	4%	5%	Ignored
1%	5%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	4%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored

Select a vehicle to see its attention and interrupt figures above.