Service bulletin SB-25-10-002

Manufacturer communication, from NHTSA Manufacturer Communications

Published by NHTSA: Sep 2, 2026
Manufacturer: TESLA
NHTSA ID: 11036612
NHTSA category: Service Bulletin/Repair Instructions
Applies to, as stated by NHTSA: TESLA CYBERTRUCK 2025-2026
Component, as stated by NHTSA: STRUCTURE:BODY

Text of the manufacturer communication

On some Cybertruck vehicles, customers may experience low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and, if necessary, install additional butyl pads on the affected door assemblies.

Manufacturer document number: SB-25-10-002
Date of the communication: 2026-08-14
Manufacturer campaign or software version: SB-25-10-002

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the manufacturer communication dated Sep 2, 2026.

For the 2024 Tesla Model X

Plaid

Ignored

Relevance of 2% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 2%
Attention: 7%
Interrupt probability: 6%

Importance to this owner: 0.0 of 4, none
Vehicle area the notice is about: None

This manufacturer communication does not appear to warrant attention for this vehicle.

Decided by jev-1.13.0 in 104 ms from 1,635 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2024 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
2%	7%	6%	Ignored
1%	4%	4%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	5%	5%	Ignored
1%	4%	4%	Ignored
1%	4%	5%	Ignored
1%	4%	4%	Ignored
1%	3%	4%	Ignored
1%	4%	4%	Ignored
1%	4%	4%	Ignored
1%	4%	4%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	3%	4%	Ignored
1%	4%	5%	Ignored

Select a vehicle to see its attention and interrupt figures above.