Service bulletin 15-309-23R

Manufacturer communication, from NHTSA Manufacturer Communications

Published by NHTSA: Sep 3, 2026
Manufacturer: SUBARU
NHTSA ID: 11036797
NHTSA category: Service Bulletin/Repair Instructions
Applies to, as stated by NHTSA: SUBARU SOLTERRA 2023-2026; SUBARU TRAILSEEKER 2026; SUBARU UNCHARTED 2026
Component, as stated by NHTSA: ELECTRICAL SYSTEM

Text of the manufacturer communication

This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)

Manufacturer document number: 15-309-23R
Date of the communication: 2026-08-13

View original source on NHTSA.gov

NHTSA reuses some ID numbers across record types. If its page lists more than one record, this one is the manufacturer communication dated Sep 3, 2026.

For the 2020 Subaru Outback

Premium

Ignored

Relevance of 5% is under one half, so the notice is ignored whatever the other figures say.

Vehicle relevance: 5%
Attention: 17%
Interrupt probability: 11%

Importance to this owner: 0.2 of 4, none
Vehicle area the notice is about: None

This manufacturer communication does not appear to warrant attention for this vehicle.

Decided by jev-1.13.0 in 146 ms from 1,588 input tokens. Jev returns these figures and nothing else. It gives no reasons, and none are written for it here. The figures describe how relevant the notice is, not the condition of any vehicle.

Checked by code against NHTSA's fields

A plain comparison with the structured fields NHTSA filled in. Separate from Jev's decision.

YesNHTSA names this make
NoNHTSA names this model
n/aNHTSA lists model year 2020 for this model

The same notice, every vehicle

Relevance	Attention	Interrupt	State
5%	17%	11%	Ignored
2%	5%	5%	Ignored
2%	5%	7%	Ignored
2%	5%	6%	Ignored
2%	5%	6%	Ignored
2%	5%	6%	Ignored
1%	5%	6%	Ignored
1%	4%	5%	Ignored
1%	5%	6%	Ignored
1%	5%	6%	Ignored
1%	5%	6%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	4%	5%	Ignored
1%	5%	6%	Ignored
1%	4%	5%	Ignored

Select a vehicle to see its attention and interrupt figures above.